The world, as we know it, has changed drastically in light of the threat of COVID-19. Consumer behavior has changed dramatically with the need for social distancing measures in place all over the USA.
More businesses must now utilize different methods to interact with their customers. Those who were previously limited to a brick-and-mortar setup have to adapt quickly to stay competitive. They need to switch to promoting their products through various online channels, and more importantly, navigate logistics channels to deliver their products right to customers' doorsteps.
It used to be that deliveries were expected to take days or even weeks to arrive, and customers had to either pick them up from courier service centers or warehouses. Even before the threat of COVID-19, there's an increasing demand for same-day delivery service to the customer's home address. Now, with most shopping areas and commerce centers closed, the demand has accelerated. Customers want the same retail fulfillment, albeit from the comfort and safety of their homes.
While this increasingly competitive marketplace creates new opportunities, it is further limited by a business's geographic reach. One business may succeed or fail based on its ability not only to get their products into their customer's hands, but to do it safely, efficiently, and cost-effectively, too. For many small to medium enterprises or SMEs, devoting time and resources to logistics may divert focus away from creating good products.
So, if you are an SME owner, it might be worth considering outsourcing to a third-party provider for the following reasons:
These may include renting a warehouse for stocking inventory. You won't need to invest in vehicles or hire drivers to transport your wares. Resources that would have to be used on the rent of commercial spaces, or salaries for personnel to drive and monitor your deliveries may be put to better use in product development or marketing.
Warehousing and inventory apps can help you keep track of stock and monitor deliveries in real-time. This allows you to manage the information flow more effectively so you can keep your focus on providing your customers with excellent service.
Logistics services have an established network of land, air, and sea transport that can efficiently extend your business to potential customers from different parts of the US and beyond with minimal route redundancies. Goods can be transported safely and securely through these channels while you can monitor them from your headquarters.
The retail landscape has been reshaped by the need to stay home and maintain a safe distance. Traditional selling is almost non-existent in our present-day reality. Businesses all over the world have to find creative ways to transform the way they operate in the current climate. It is this challenge that drives owners to seek cost-effective and efficient solutions without sacrificing quality.
Find a delivery service company that is ready to offer all of these seamless end-to-end logistics solutions. That way, you can focus on the core aspects of your business while still maintaining control of the process.
We can create custom delivery services and support your business through warehouse and distribution solutions in the US and worldwide. Contact us to see how we can complement your operations!