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Our

frequently asked questions

Q

How many years has Comet been in business?

Comet opened its doors in 1977, and has spent the last 36 years serving our clients' shipping, warehousing and distribution needs while building itself into the industry leader it is today.

Q

Are you insured and bonded?

We certainly are! Because we know we can't control everything (only 99%, but we're working on the weather control), we make sure both your shipments and our services are backed up with comprehensive coverage.

Q

How big is your warehouse?

Our warehouse is 36,000 square feet, with multiple layers of security to keep your goods safe and sound.

Q

How many vehicles does Comet have?

Our action fleet consists of 80 cars, vans, trucks and tractor-trailers, operated by TSA certified drivers.

Q

Do you offer pick and pack services? Cross dock? What about hot shots?

We offer these and many other services! Comet is your one-stop shop for warehousing, distribution and shipping. Click here to learn more about our services.

Q

How fast can you respond when we call to place an order?

Comet's action team of experts gets rolling the moment you place an order. We can fulfill your order immediately, with Super Rush service also available when it just can't wait, or we can pre-schedule your shipments or deliveries for a later date and time.

Q

How long does it take to pick up?

Immediately (we aren't named Comet for nothing). While geographic distance plays a part in how quickly we can get to you, we will dispatch a driver to you or get your shipment out the door as soon as you place your order.

Q

What are the prices for your services?

Pricing varies according to distance, weight, customization of your order and the time needed to deliver. But that's OK – our state-of-the-art order management system allows us to handle your orders with the greatest possible efficiency – savings that get passed on to you, the customer.

Q

When will my order be delivered?

We'll get your order to its destination as quickly as possible. The time needed to fulfill the delivery depends on which services you need, and the level of service you requested (regular, rush or super rush), as well as distance of the delivery.

Do You Have a Question?

Call our 24-hour hotline, 888-266-3833, and find out how Comet can best serve you and your customers